Privacy Policy

1. Introduction

Welcome to Digz Placements ("Company", "we", "our", or "us"), a premier recruitment and placement consultancy headquartered at Shop No. 6, Jubilee Hills Market, Hyderabad, Telangana – 500033.

This Privacy Policy ("Policy") describes how we collect, use, disclose, retain, and protect personal information when you visit our website, interact with us in person or via phone or email, or use any of our recruitment and staffing services.

By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services and contact us to have your data removed.

2. Information We Collect

We collect information directly from you, automatically through your use of our website, and from third parties in the course of providing our services.

2.1 Personal Information You Provide

• Identity Data: Full name, date of birth, gender, photograph or profile picture.
• Contact Data: Email address, phone number (mobile and landline), residential and office address, WhatsApp number.
• Professional Data: Resume or curriculum vitae, work history, educational qualifications, professional certifications, skills, references, and portfolio links.
• Job Preference Data: Desired role, preferred location, expected compensation, work type (full-time, contract, remote), industry preferences.
• Financial Data: Current and expected salary, payroll details if required for payroll processing engagements.
• Identity Verification Documents: Government-issued ID such as Aadhaar card, PAN card, or passport number (only when required for background verification purposes).
• Communication Data: Records of your interactions with us including emails, phone calls, contact form submissions, and chat messages.

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent on each page, links clicked, referral source, and navigation paths within our website.
• Device Data: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution.
• Location Data: Approximate geolocation based on IP address, and precise location only if you expressly grant permission.
• Cookie Data: Session cookies, persistent cookies, and analytics tracking data as described in our Cookies section.

2.3 Information from Third Parties

• Professional networking platforms such as LinkedIn when you apply via such channels.
• Background check and verification agencies when we conduct screening on behalf of employers.
• Reference individuals you provide as part of your job application.
• Employer clients who share candidate information for placement purposes.

3. How We Use Your Information

We use your personal information only for legitimate purposes directly related to providing our recruitment services and improving your experience with us.

• Service Delivery: To match candidates with suitable job opportunities and assist employers in finding the right talent for their requirements.
• Communication: To contact you regarding job opportunities, application status updates, interview scheduling, offer negotiations, and general recruitment communications.
• Profile Maintenance: To create and maintain your candidate or employer profile within our database for current and future placement purposes.
• Background Screening: To conduct or coordinate background checks, reference checks, and identity verification as required by employer clients.
• Service Improvement: To analyse usage patterns, conduct internal research, and improve the quality of our website and recruitment services.
• Marketing Communications: To send you relevant job alerts, industry insights, and service updates — only with your consent and with opt-out options available at any time.
• Legal Compliance: To comply with applicable laws, regulations, legal proceedings, or enforceable government requests.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activities, misrepresentation, or violations of our Terms and Conditions.

4. Notification and Communication Consent

4.1 Types of Communications We Send

• Transactional Messages: Application confirmations, interview reminders, status updates, offer letter communications. These are essential service communications and may be sent regardless of marketing preferences.
• Job Alerts: Personalized notifications about new job openings that match your profile, skills, and preferences.
• SMS & OBD Messages: Short text notifications and outbound dialing (OBD) calls for time-sensitive opportunities and urgent communications.
• WhatsApp Communications: Job listings, career guidance content, and service updates shared through the WhatsApp messaging platform.
• Google RCS Messages: Rich Communication Services messages offering enhanced interactive content including job cards, one-tap apply buttons, and multimedia job previews.
• Email Newsletters: Regular updates about the job market, hiring trends, resume tips, interview guidance, and Digz Placements news.
• Push Notifications: Mobile and browser push notifications for real-time job alerts and urgent communications (only if you enable notifications on your device or browser).

4.2 How to Opt Out

You have complete control over your communication preferences. You can opt out of marketing communications at any time through any of the following methods:

• Click the "Unsubscribe" link at the bottom of any marketing email we send.
• Reply "STOP" to any SMS or WhatsApp message to unsubscribe from that channel.
• Email us at info@digzplacements.xyz with the subject "Opt-Out Request" and specify which channels you wish to unsubscribe from.
• Call us at +91 71292 30098 during business hours to request removal from our communication lists.

Please note that opting out of marketing communications will not affect your receipt of essential transactional communications related to active job applications or engagements.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Employer Clients: Your resume, professional background, and application data may be shared with prospective employers when you apply for a position through us, always with your knowledge and where relevant, your express consent.
• Service Providers: We engage trusted third-party vendors for IT infrastructure, email delivery, analytics, and background screening. These vendors are contractually bound to use your data only as necessary to provide services on our behalf.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect our legal rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent website notice before your data is subject to a different privacy policy.
• Professional References: Reference details you provide may be contacted by employer clients as part of the candidate verification process, and you consent to this by providing such references.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled as they enable core functionalities like navigation and security.
• Analytical Cookies: Help us understand how visitors interact with our website by collecting anonymous statistical data. We use Google Analytics for this purpose.
• Functional Cookies: Remember your preferences and settings to provide a more personalised and convenient experience.
• Marketing Cookies: Track your activity across websites to help deliver relevant job advertisements and content.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some parts of our website.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, accidental loss, destruction, or alteration.

• Secure Sockets Layer (SSL/TLS) encryption for all data transmitted between your browser and our servers.
• Password-protected, access-controlled candidate and employer databases with role-based permissions.
• Regular security audits and vulnerability assessments of our IT infrastructure.
• Staff training on data protection practices and confidentiality obligations.
• Physical security controls at our office premises to prevent unauthorized access to physical records.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that may affect your personal information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law.

• Candidate Profiles: Retained for a period of 3 years from your last interaction with us to enable future placement opportunities. You may request deletion at any time.
• Application Records: Retained for 2 years from the date of application to enable reference for future applications and to comply with employer record-keeping requirements.
• Communication Records: Emails, messages, and call logs retained for 2 years for quality assurance and dispute resolution purposes.
• Financial Records: Any billing or payment records retained for 7 years as required by Indian taxation laws.
• Website Analytics Data: Anonymized aggregated analytics data retained for up to 5 years for service improvement purposes.

9. Your Rights

As a user of our services and as a data subject, you have the following rights with respect to your personal information:

• Right to Access: Request a copy of the personal data we hold about you at any time.
• Right to Rectification: Request correction of any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: Request deletion of your personal data from our systems, subject to our legal retention obligations.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Right to Data Portability: Request that we provide your data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: Object to our processing of your personal data for direct marketing purposes at any time.
• Right to Withdraw Consent: Withdraw consent for data processing activities for which consent was the legal basis, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@digzplacements.xyz or call us at +91 71292 30098. We will respond to your request within 30 days.

10. Children's Privacy

Our services are designed for professionals and adults seeking employment opportunities. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal information to us, we will take immediate steps to delete such data. If you believe a minor has provided us with personal data, please contact us immediately at info@digzplacements.xyz.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send an email notification to registered users if the changes are significant.
• Display a prominent notice on our website for a reasonable period following the change.

Your continued use of our services after such changes constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

We take all privacy concerns seriously and will respond to your queries within 7 business days.